Support

Offers, timing, and “is this still available?” all go in Inbox. Your pickup code is on the order. You both scan or type the code to release the hold.

Meet at the handoff the seller offers: an official store first, a public place as backup, and person to person only if you both want it. Nothing ships. Don’t share your real name, home address, or pickup code with anyone who isn’t on that order. If something feels off, leave, and don’t confirm the pickup.

Your neighborhood and wallet are on You, and so is Sign out. Delete account is at the bottom of that page. It erases your sign-in, legal name, phone, and messages, takes your listings down, and refunds any open pickup. It can’t be undone. Sale records stay under a closed id.

For account, pickup, or safety questions, write to support@rummlee.com. Privacy questions go to privacy@rummlee.com. Run a store that wants to hold packages? Write to stores@rummlee.com.